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Loss Prevention Investigator

Make home yours! Check out the opportunities at HomeGoods, where we strive to provide opportunities for growth, recognition and work-life balance. HomeGoods is where savvy shoppers of every style discover an ever-changing selection of exciting top brands and home fashions from around the world, at prices generally 20%-60% below department and specialty store regular prices, on comparable merchandise, every day. The only thing better than shopping at HomeGoods is working at HomeGoods! It's where motivated professionals turn for exciting and challenging experiences in a creative and supportive environment. You can also feel good knowing that HomeGoods is part of The TJX Companies, Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide.


In addition to HomeGoods, TJX's retail chains include TJ Maxx, Marshalls, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and tkmaxx.com in the U.K.; and TK Maxx in Australia. In 2016, TJX had over $33 billion in revenues, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!


Job Summary


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The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and Loss Prevention leadership, law enforcement agencies and utilizes cutting edge methods to identify and deter internal dishonesty.¬  The Investigator is responsible for assisting with a strategy to combat internal dishonesty across our brands within an assigned market, takes a proactive approach to resolving losses within all assigned stores through training and awareness.


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Responsibilities



  • Utilize loss prevention reporting tools to identify and investigate internal cases at the direction of the District Loss Prevention Manager.

  • Manage the internal theft program in a market of high-volume retail store locations.

  • Identify potential acts of internal dishonesty through exception reporting, behavior observation and internal referrals.

  • Thoroughly build and document cases to support findings and resolution.

  • Interview associates in accordance to Wicklander and company's best practices.

  • Utilize exception reports, surveillance, and employee tips to generate cases.

  • Work with outside agencies such as police, courts and legal to bring cases to resolution.

  • Teach fact finding/investigation techniques to LP Associates.

  • Partner with District/Store Management to build LP awareness.

  • Utilize market resources to build cases.


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Requirements



  • Excellent communication, written and verbal.

  • Time management and prioritization skills.

  • College degree in Criminal Justice preferred.

  • 3 years of Loss Prevention investigative experience with a focus on internal dishonesty.

  • Familiarity with progressive Loss Prevention and Shrink reduction strategies.

  • The proven ability to partner with District/Store Management to decrease shrink.

  • Formalized interview/interrogation training (Wicklander a plus).

  • Multi-store investigation experience preferred.


What's In It For You?


In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.


TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



Posting Notes: Moraga¬  CA





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